Deleting Yola Store

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  • Question
  • Updated 3 years ago
  • Answered
Hello. I have an yola website attached to my yola website. My silver subsribtion has expired, I am going to renew it. HOWEVER.. I no longer have a use for the online store. Can someone please tell me how to delete the store. (I am not wanting to delete my website. I want to delete the online store attached to my website.)
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Juliette London

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Posted 3 years ago

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Peter Sauer

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If you have used the online store widget to place the store on your website.Just go to the widget on the page and click the X on the right hand side, this will remove the online store from your website but still retain your webpages
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Laura Thomas, Social Media Coordinator

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Hi Juliette,

Peter is correct in regards to removing the Online Store from your website however if you also want to remove an active online store subscription from your MyYola account please email cancellations@yola.com.
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Juliette London

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Hello.. I actually removed the online store widget from my web site two years ago. Although the store hasn't been on my web site in two years, when I renewed my silver account I was automatically billed for the store. I would like to complete delete the store, this way I will avoid may a few for a third year in a row for feature I am not using.
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Laura Thomas, Social Media Coordinator

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Hi Juliette,

It sounds like your services are bundled but we can help you with that.

I was unable to find an account for the email address associated with the forum to look at this for you and account management requests need to be handled via direct email. Please submit a request to support here for assistance.