details button grayed out

  • 2
  • Question
  • Updated 8 years ago
  • Answered
Trying to set up email. When i go to advance domain settings, the details button is grayed out and I cant figure out how to enable it. any ideas?
Photo of Julia


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  • frustrated

Posted 8 years ago

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Photo of Diane


  • 90 Posts
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Hi Julia-

Domains that have been transferred to Yola don't yet have access to the Advanced Domain Settings and we will need to make any changes on your behalf. This is something that we still need to fix on our side.

In the meantime, you can get started on the (tutorial)[] and send us the related codes (CNAME if you want to use Google Apps, MX Record if you want to use Windows Live, or any other service) and we will make the change to your domain for you.

Photo of Angela Spencer

Angela Spencer

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Hi Diane
Can you give us any idea of when this will happen?
Many thanks
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Marije, Official Rep

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Angela - unfortunately we can't give you an exact date, but we hope to be able to accept domains to be transferred to Yola within a few months.

If you want to use a domain you already own, you will need to edit the settings on your domain so that it points to Yola. You will be able to find information on these links:

* Publish to a domain you already own:
* Using a Domain Name not purchased from Yola:

If your domain registrar does not allow you to create or edit the A Records on your domain, you can use the services of ZoneEdit. There is more information available about ZoneEdit on this link: