Different browsers make my site show up differently or have things deleted.

  • 1
  • Problem
  • Updated 5 years ago
  • In Progress
Some of my website is changed or deleted when it is viewed via Internet Explorer vs. Mozilla. It will show up differently on each site when I go in to edit it as well. Does anyone know what to do about this?
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Kristin

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  • frustrated

Posted 9 years ago

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Emmy

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Hi Kristin,
Is the site you are referring to masonmetu.com? I have just looked at this site in both IE and Firefox and it looks relatively the same to me between the two browsers; also, very nice site!

Having a website look the same on different browsers is an issue for the web designers all over the world because the visualization of a website depends on many different things such as operating system, display resolution and how the browser interprets the page.

You said some is deleted? Can you tell us more about where you are seeing this. If you could give us specific pages and what you see to be different between the browsers we can have a closer look.

Thanks,
Emmy
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Kristin

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Hi Emmy, yes, it's www.masonmetu.com and it's happening on my main blog page at the bottom with my blog posts. On the Mozilla site, it will show up just fine with all my blog widgets present (. On Internet Explorer it only shows up as a the blog post (no other blog widgets) are there and some info is missing at the bottom such as how to join my google group. I am also getting an error that says invalid component id I2835, cannot find component HTML. And I have to hit ok on these before it'll allow me to open up my site in Yola (a lot of these pop up). So, not sure what has happened. Maybe it is a snafu with Explorer.

Thanks for the positive feedback too. :)

Kristin
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Emmy

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Hi Kristin,
Ok, what I believe is happening is that there is some invalid code on your page and it seems to be affecting everything underneath your Restaurant Recommendations. The invalid component id is also an indicator that there is some broken code on the page.

Do you remember what you last added to the page before the problem started, most likely in an html widget. I see that your blog page is pushing out of the editable area of the page, this might have something to do with it as well.

My first suggestion would be to try deleting html widgets to see which one might be interacting negatively with the page, I know that might be a bit time consuming, but as far as I can see, that looks like what the problem is.

Let me know what you think, and if you know what you last added before things went funny, and we can try to help.

Thanks,

Emmy
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Peter

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Hello Kristin,

I can see a lot of copied MS Word stuff on yor page. This is probably where the rogue code is coming from. You need to take it through Notepad an then paste it onto your page. Some Word code is incompatible with the builder. As a general rule it good to take any code or text through Notepad as this literally strips out the code.
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Emmy

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Yes, thanks for adding that Peter!
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Kristin

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Ahhh, yes, I need to do that then. I will try your suggestions. Thanks for looking into it. Kristin
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Kristin

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I still am working on the issue but everything shows up great if I use Mozilla Firefox as the browser but when it is pulled up via internet explorer it is all messed up - now even worse than before. I guess I need to re-work the entire page (ahhhh).
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Emmy

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Hi Kristin,
Unfortunately browsers behave differently and render pages differently sometimes. Internet Explorer is picking up on an error and not showing the rest of the page. I hope you will be able to work things out, good luck and let us know if you need further assistance.

Emmy
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KanThaiDecor

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This is an constant battle with any site builder using any method or host.....I just do a little work and then check it in IE. Most people still use that so you HAVE to look good and function well there....If your computer supports 2 monitors it would be worth buying a second one.Saves me a lot of time....I build using Firefox but have my second screen on my left always on IE and just hit F5 to refresh after any update.
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Emmy

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Two monitors John... you are a techie now! That is very good advice.
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KanThaiDecor

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I am just smart enough on the tech side to ask experts when I get stuck...It was much easier to get help when I was still living in the SF Bay Area instead of the middle of nowhere....Seriously though using two screens for business applications saves tons of time.
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Kristin

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Ahhh, don't think I convince my husband to get me any more electronic devices right now - but I ended up just working on my site via Mozilla. Anytime I went through IE, it would do some strange things - I kept getting invalid component ID, cannot find component HTML - it would do this with my blog posts. So, now I revamped the main blog page - I think it looks better so maybe it was a blessing in disguise and now the only thing that is weird when you look at it via IE is if you click on my blog post it will then re-open and you can see my blog widgets, the about me widget and the other stuff that was underneath the blog. In Mozilla all the blog stuff is just there. So, I think it is still workable but I will make all my updates on Mozilla and not IE b/c of the weird stuff going on there. Didn't know about F5 either - thanks for the tip. Thanks to everyone for all your great suggestions. I am now using notepad to strip away those bad bad codes. :)
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Saskia

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Hello everyone,

Just had a quick read through this thread as i too have problems with IE not showing my site the way it looks (correctly) in Firefox. However im still not sure what i can do to make the site look the way i want to. If i make changes to the site in IE it looks weird in Firefox and visa versa...

Before redirecting the site to the correct domain name and going live i would really like to have everything alligned in IE as well. It would be very much appreciated if someone could have a look at the site www.tqtours.yolasite.com and see if it is something i can easily fix or if i just have to exept the way it is with different browsers...

Cheers,
Saskia
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Stefan, Official Rep

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Hello Saskia

Can you please specify the differences you see? When I view your website in FF21 and IE10, I can't see any difference.
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Gop

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Hello Saskia,

If your IE version is IE 9 this may be a compatibility issue. There is a compatibility switch on IE9 which should overcome the issue. Unfortunately it's a user side correction and can't be forced from the site side as such. MS are currently rolling out the IE10 version for people with IE9 using Win 7 so this will probably correct in due course. Users with older OS probably won't be using IE9. Windows 8 users are probably already using IE10 and won't experience this anomaly.

There is some MS view published on this page: http://windows.microsoft.com/en-us/in...
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Saskia

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Thank you GOP! And Hi Stefan,

If i understand you correct Gop it is only a short time and this issue will solve itself? Im not very technical so no idea how to find out which version of IE i have on my laptop...

Stefan, to answer your question:

The differences are:

Photo alignment with text:
- Homepage: photos of tourguides
- Australia: photos of Itinerary (day to day)
- England: photos of Itinerary (day to day)

Fonts
- South Africa - font of text 'Itinerary'. Days 5,6,7,8,12,13,14
- England - font of text 'itinerary', Days 5,6,7,8,9,10

Curious to your reply Stefan :)

Cheers!
Saskia
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Gop

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The time period:

MS I believe are running out the updates at this time. As to how long it will take for all users to implement this.... a good question?

To find out which version you have navigate to "About internet explorer" the position depends on the version, but is part of the tools of the app. Sorry, I don't have IE9 installed so can't give you a definite answer on this.