Different layout affecting alignment

  • 1
  • Problem
  • Updated 6 years ago
  • Not a Problem
Today, I'm trying to create a new version of my website. It entails moving everything over from the old one and adding it all in to the new one. But that's a separate story.

My problem today is about the layouts. Basically, if I select the layout where there's one column at the top then two split in the middle underneath, my drop down menu, consisting of menu items, 93px each, wide banner images will align with it perfectly. However, if I use the one huge column layout, they do not align. Is there a reason for this, and a solution?
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Jim Trott

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  • frustrated

Posted 8 years ago

  • 1
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Jim Trott

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Just want to bump this before this slips under the radar too.
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Emmy

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Hi Jim,
Can you let us know what your URL is so that we can take a look at specifically what you are looking at. If I can see it I'll have a better understanding of how to help.

Emmy
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Jim Trott

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Hi Emmy,

Thanks for getting back. I haven't published the other site but will post a test site so you can see the problem. The URL for it is: tvpresuktest.yolasite.com

Basically, the homepage shows a 1-over-2 layout, where the image aligns with the HTML menu correctly. However, on the page titled 'Incorrect version', they don't align, with the layout being 1-column.
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Jim Trott

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I'm sorry for the hourly bumps, but overall it's a problem 7 hours in waiting with no solution.
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Bonnie Strunk

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Hi, the site didn't load when I tried to look at it, did you publish it? Someone might have a minute to check this out for you if the site can be loaded. Or perhaps I can't load it for some reason.
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Jim Trott

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Hmm, that's bizarre, as it's working on my end. Could you look again?
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Emmy

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Hello Jim,
I was able to look at your published test site as well as the test site in the Sitebuilder. Did you resize the image underneath the navigation at all on either of the pages?

What I do see in the Sitebuilder right now is that the correct version (home) page has less pages on the navigation than the incorrect version, the incorrect version has an About page whereas the home page does not. I'd like to look at them exactly the same and see what the difference might be.

Emmy
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Bonnie Strunk

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Okay, it loads now, it was on my end. This is a great site, I really like it, and hope you can get this resolved. It looks like it will be well worth the effort!
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Jim Trott

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I resized the image, yes, but to the same size. The problem appears to be is that I can resize the image more, without the blue bar above the image 'growing', so to speak.

And Emmy, both menu's should have the same amount of menu items, if that's what you're on about.
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Jim Trott

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I'm so sorry for bumping, but I'd rather pass the two day mark with a solution...
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Brianna

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Hi Jim,
I did just take a peek at your site and do see that the 'incorrect' version is not aligning properly. I am referring your request to our HTML team who will respond as soon as they come online. Please know that we are very proud to answer all of our paying customers within 24 hours and all of our non paying customers within a 48 hour period. It is very rare that we take that entire amount of time to answer anyone. We appreciate your patience as we look into this.
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Jim Trott

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It's over the 48 hour period, and no solution appears to have arrived. I fear I've been forgotten again.
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Sanja, Official Rep

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Hello Jim

Thank you for your patience. Although a resolution has not yet been reached, I see that both Emmy and Brianna have been working with you to try and troubleshoot why this is occurring. They have been responding well within the time frame of 48 hours. I know that this is quite frustrating and that you will like to see this resolve as soon as possible.

I have taken a look at this issue and I believe I know why this is occurring. The image you've used on your index page has slightly different dimensions than what is on your "incorrect version" page. The index page image dimensions are: 961px × 90px which has been scaled to 911px × 85px. Whereas, your image dimensions on your "incorrect version" page is 961px × 90px which has been scaled down to 916px × 86px.

I suggest using Picnik.com to resize your image to the true size you want (which is 911X85) rather than trying to use the resize feature on the site to try and get the same dimensions.

Alternatively, you can use the "Save page as" feature to duplicate your index page and then change the layout to a 1 column layout. I have already done this for you on a page called "test".

I hope that you will be able to use one of the above suggestions. Please let me know if further clarification is needed.
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Dag-Eirik Strømstad

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I have a related question: My banner image does not show the same way on my site after editing. Then it doesn't allign with the frame. Instead I have to make it smaller and to the left to get it almost exactly inside the frame. I asked about this earlier, and nothing has been done...
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Stefan, Official Rep

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Hi Dag-Eirik

I have checked your banner image on your home page in your Sitebuilder, and for me it perfectly aligns with the body section both in Sitebuilder View and in Preview.

If your banner image is bigger than the space provided for a banner image in a specific Style, you will need to adapt it to the required dimensions.

Let me know if this doesn't answer your question.
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Dag-Eirik Strømstad

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Quatsch! The result on my page is OK, but it took me 190 attempts to make it that way. These should allign perfectly on first attempt. I have earlier asked and pointed out the same problem and at that time someone understood the difficulties. It's about time to fix it don't you think?
The problem is that what you see when editing the picture is different from what is saved and published.