If you need support from Yola please contact us via email@example.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
You are right. The offered price for existing Bronze subscribers is an intro $23.00 for the first year for hosting. This, I think, is only made by single payment.
The Yola staff will return from the Two party New year's Eve Soirees at the International Dateline on-board the Yola Jet, on the 2nd January. All direct responses at this time are made on their company issued i-sat Pad's. They will probably begin to catch up with your enquiry at that time.
For the first year, you will be able to renew your Yola Bronze subscription for $23. If you go into your Sitebuilder, you'll see on the right-hand side, a yellow "sticky note" with a link to renew your Yola Bronze for the discounted price.
If you still have trouble with this, please do let us know.