If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I was able to find your account in our system, but as you have quite a couple of sites with us, we will still need to know on which site your Online Store is in order to be able to check it and assist you further. Please also provide the name of the page where your Store is on.
When you say "icons", do you mean the thumbnail preview pictures of your products on the website?
Please provide the missing information, and we'll be happy to help you further.