Hi - my photos keep disappearing! I've repeated saved and published the page with photos on and initially it's fine. However, the next time I check the site, they're red-crossed! site: greenbladetheatre.co.uk. Thanks in anticipation!
- 16 Posts
- 1 Reply Like
Posted 7 years ago
- 16 Posts
- 1 Reply Like
jeremy, Employee
- 1349 Posts
- 90 Reply Likes
Hi there Eva,
I am sorry you are having this problem. Can you please tell me what pages your images are on so I can take a look for you?
Many thanks for working with us on this.
I am sorry you are having this problem. Can you please tell me what pages your images are on so I can take a look for you?
Many thanks for working with us on this.
- 16 Posts
- 1 Reply Like
Thanks Jeremy - it's just the 'about us' page. There should be 3 profile shots in between each of the lines of intro.
- 2045 Posts
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Hi Eva,
After republishing your site, I am seeing the pictures properly being displayed on your site. Here is what I am seeing:
Does this look correct to you? Please try clearing your browser's cache and let us know if you are now able to see the images. Here's a link with steps for clearing your cache: Clearing Cache
After republishing your site, I am seeing the pictures properly being displayed on your site. Here is what I am seeing:

Does this look correct to you? Please try clearing your browser's cache and let us know if you are now able to see the images. Here's a link with steps for clearing your cache: Clearing Cache
- 16 Posts
- 1 Reply Like
Hi - Brianna. Many thanks. That's correct but that's what I get when I republish the site myself. It stays for a while and then goes. It's not just my browser; other people can't see them at all. They should stay there and be visible to everyone, surely?
Sanja, Official Rep
- 10698 Posts
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Hello Eva,
They may also need to clear their cache as Brianna suggested. Would you mind advising this to people and see if that makes a difference for them, as well as for yourself?
Please let us know how this goes.
They may also need to clear their cache as Brianna suggested. Would you mind advising this to people and see if that makes a difference for them, as well as for yourself?
Please let us know how this goes.
- 16 Posts
- 1 Reply Like
Hi Thanks for this - sorry I've been away. I've sorted my cache - it appears to be ok. I've told the person who reported it to me so they can try that, too. I won't be able to tell everyone who hits the site to do so, though.
Fingers crossed it works fine now for everyone who visits; photos will be a significant part of the stie.
Best wishes
Eva
Fingers crossed it works fine now for everyone who visits; photos will be a significant part of the stie.
Best wishes
Eva