Dysfunctional widgets on Yola site

  • 2
  • Problem
  • Updated 6 years ago
  • Solved
  • (Edited)
Why has the site become dysfunctional regarding an inability to edit or move widgets on a page. Particulary text widgets?
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michael elliff

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Posted 6 years ago

  • 2
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Gop

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Hello Michael,

if you leave your site name here then someone can look at the issue.
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michael elliff

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DustyTrails.yolasite.com
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Stefan, Official Rep

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Hello Michael

I have checked the Text Widget functionality in your Yola Sitebuilder, but I didn't have any problems on my end. I was able to move Text Widgets around and edit text. I noticed that you chose a two-column page layout with a wide and a narrow column, but looking at your index page I can see that the narrow column has been extended a lot, probably by custom code elements you added to this column. This breaks the measurements of your Style Template, and will probably not look very good.

Custom code can sometimes cause Yola Sitebuilder to act incorrectly. Not every custom code is suitable to be used with Yola Sitebuilder. Please make sure that you know what your custom code does, and rather use it as an addition, but not as the main elements of your Yola website.

What exactly happens when you try to edit or move a Text Widget? Is it just unclickable, or do you get an error message? Which browser, version and operating system are you using?
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ciaran g

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I have the same problem, my txt when i go to edit my website comes all up as X
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Stefan, Official Rep

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And what browser, version, and operating system are you using?
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ciaran g

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http://claaclub.yolasite.com/ is the url.....windows xp... and using google chrome...
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Stefan, Official Rep

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Hello Ciaran

When I check your website claaclub in your Yola Sitebuilder, everything seems to be fine and everything is working. I can't see any "X". Can you maybe provide a screenshot of what it looks like on your end?

You can try and clear both your cache and cookies, and see if that helps.
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ciaran g

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where would i clear that at.. my java..or on website?
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Gop

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Hi Ciaran,

This is a browser function. Here's a wiki instruction How to Clear Your Browser's Cache
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michael elliff

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I have a newer computer with windows 8 not XP. Perhaps this is part or all of the problem I will try to edit the pages on the XP puter and see if the same problem occurs. Never had this issue before on the XP puter.
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Stefan, Official Rep

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Cool, Michael, looking forward to your feedback!
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michael elliff

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The site functions properly when using the XP based computer. Not sure why but widgets do not allow editing when using the win 8 based computer. Can not move widgets or edit the text in them Has to be something involving the platform of the new computer. Has to be a site issue with win 8.
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michael elliff

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Problem resolved