distorted, moved and doubled images

  • 1
  • Problem
  • Updated 8 years ago
  • Solved
Hiya. Initially easy to navigate, I'm now finding your site builder very frustrating. If I was thinking to "upgrade," I'm now doubting that move! Please help me how to remedy this problem...
Seemingly at random, when I post a picture with a number of other pictures they get switched around and distorted, as if each picture were a playing card, say, and after I hit "save" 3 or 4 of them get shuffled around, and often doubled, landing not in the same place I left them!
Thanks
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Anne

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  • frustrated

Posted 8 years ago

  • 1
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Sanja, Official Rep

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Hello Anne

I'm sorry to hear that you're running into this trouble. I'm sure that must be frustrating! I would like to work with you to get this issue resolved as quickly as possible. Can you please try updating your Flash and Java to see if this helps? Also what browser and version are you using?

Thank you for your patience as we work on this together.
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Anne

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Thanks so much for a quick reply. I've been trying to work this problem out, and like most, believe it is due to operator error! I think some of my picture files have the same name... and this problem only occurs when yola asks if I want to "overwrite" something. Solved, I think!
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Laura Thomas, Social Media Coordinator

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That's great news Anne, thanks for letting us know!