If you need support from Yola please contact us via support@yola.com or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
If you would like to point your Yola-bought domain to another host, you need to edit your DNS settings. Depending on the host you're moving to, this would entail either editing nameservers or creating an A record. To get started with this, please view our tutorial: DNS for your domain purchased from Yola.
Pointing your domain to another host means that your domain is still registered with Yola and you will still get a renewal reminder from us 11 months after purchase. If you have opted-in for auto-renewal, you will receive renewal notifications ahead of time to remind you of this.
Please let us know if you should need our assistance for this.