DNS Error

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
tried submitting my sitemap, but there is a crawl error "DNS lookup timeout" my site is www.hp364.co.uk any ideas????????
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Valerie

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Posted 7 years ago

  • 1
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Monique, VP of Customer Support

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Hi Valerie

This could be a temporary glitch. Please try again a bit later and let us know if the problem persists.
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Valerie

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Hi Monique, the problem has been ongoing since 14.11.2011
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jeremy, Employee

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Hello Valerie,

I am sorry you are having this problem. Can you please tell us where you are seeing this error?

I have checked your sitemap at http://www.hp364.co.uk/sitemap.xml and it seems to be working correctly.

Can you please make sure you have the correct URL of your sitemap.

Many thanks for working with us on this.
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Valerie

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Hi it is showing in crawl errors, and my sitemap has been constantly showing as pending since i submitted it on 14.11.2011, I have tried resubmitting but it makes no difference
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Sanja, Official Rep

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I have forwarded this to Jeremy to assist further. Thanks for your patience.
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jeremy, Employee

  • 1349 Posts
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Hello Valerie,
I am sorry you are having this problem. Can you please try emailing support@yola.com and marking it "attention Jeremy" and I can assist you further with this.

Many thanks for working with us on this.