DNS Issues

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  • Question
  • Updated 9 years ago
  • Answered
Hi Yola people

I've realised couple of days ago that my site is not pointing anymore to yola is actually pointing to the website where i bought the domain name from. I have checked the DNS settings and are correct as far as i know. Can someone please check these details.

My website is www.pcemergencycallout.co.uk

Thanks Yola
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andy muller

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  • sad

Posted 9 years ago

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Monique, VP of Customer Support

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Hi Andy

There are two A records for you domain.

The record for: pcemergencycallout.co.uk points to: 195.26.90.35

The record for: www.pcemergencycallout.co.uk points to: 208.75.208.172

You need to make sure that both point to 208.75.208.172

Let us know if you have any trouble setting this up. You might also want to contact your registrar for support.
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andy muller

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hi

Thanks for your reply

On my other website i have @ pointing to xxxx
and www pointing to 208.75.208.172

I have changed these details now, they are both the same now. please see picture attached. Still no joy.

Probably i have to wait few hours...is that the case?

Thanks
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Sanja, Official Rep

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Hi andy

Yes.. I'm afraid that at this point, it's simply a matter of waiting now. I believe it may take up to 24-48 hours to take effect.
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UK Duke, Champion

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Hi Andy - just to let you know it seems to working fine now. :)
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andy muller

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Thanks Guys !!! Thank you !!! Much appreciated your help !!!