Dns Management

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  • translation missing: en.shared.topic.styles.singular.talk
  • Updated 10 years ago
Please help i`m confused.I have just purchased the domain www.clubgk.co.uk from telivo internet solutions.Having gone to the dns management on the site there are 2 boxes.One says hostname www,the other blank.I pointed the ip address to 208.75.208.172.On Synthasites manage domains when i check www.clubgk.co.uk it says invalid?Telivo have another 2 boxes called modify nameservers 1 and 2,each with an ip address.Is this anything i need to change?,or is it the box called hostname needs something in it other than just www?.Weird thing is when i type in my domain in my address bar i get to my site.Can someone please advise me.Thankyou.
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DG

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Posted 10 years ago

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Monique, VP of Customer Support

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Hi DG

I am sorry for the delay in getting back to you. I assure you that you have done everything correctly and you do not need to modify your name servers. Your domain name registrar provides you with domain name management and for this reason you use their name servers. We simply host your site. The "invalid" message you are seeing in the "Manage Domains" dialog is a bug - please ignore this. When I do a look up on your domain I can see that it is pointing to SynthaSite and everything is in order.

If you have any further questions about your site please let us know.
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DG

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Thankyou very much Monique.Synthasite is a wonderful piece of software,and it`s employees such as you are a credit to the company.