If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I was able to delete the CNAME record from your DNS settings successfully by following these steps:
- Login to your Yola account and make sure you are on the "My Yola" page.
- Click on "Domains" and then click on "Advanced settings" for the domain you would like to edit.
- Click "Delete" next to the CNAME record.
- Click "Update" to make the changes.
The reason that you can't delete your A records is because they need to be replaced with another A record. If you would like us to reset them back to point to Yola, please let us know and we can do this for you.