DNS Problem !!!

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I am trying to remove some A records and CNAME records from my DNS, but the A records have no delete option and CNAME give an error when i tried to remove.... how can i do ?
Photo of vinibailo


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Posted 6 years ago

  • 1
Photo of Jackie


  • 640 Posts
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Hi Vinibailo,

I was able to delete the CNAME record from your DNS settings successfully by following these steps:

- Login to your Yola account and make sure you are on the "My Yola" page.
- Click on "Domains" and then click on "Advanced settings" for the domain you would like to edit.
- Click "Delete" next to the CNAME record.
- Click "Update" to make the changes.

The reason that you can't delete your A records is because they need to be replaced with another A record. If you would like us to reset them back to point to Yola, please let us know and we can do this for you.