DNS records changing does not work as it should

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  • Updated 4 years ago
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Has anybody had problem with DNS records when you had a domain purchased at another provider? It says it should take 24-48 hours before it works, but in my case last time it was over 3 days. I have similar problem with another domain, 48 hours are gone long time ago.
And I remember that few years ago it worked after few minutes...
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Jack

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Posted 5 years ago

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Stefan, Official Rep

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Hello Jack

It should not take more than 48 hours for domain pointing to become effective. It's important to make sure that you add the two Yola A records and remove anything else from your domain settings (such as nameservers) within your control panel at your external provider. If all settings have been added correctly, the time it takes until it works is unfortunately beyond our control, however, it shouldn't exceed 48 hours.

If the domain you mentioned still doesn't work, please let me know the domain name for us to have a look.
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Jack

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Yes, I know how long it should take.
But again it took 3 days. Exactly as long as before, when I changed my first domain.

However, first time you mentioned something else that may have some importance: "Remove anything else from your domain settings".

As I have seen those domain have for example MS records ("Priority TTL" - don't know what it is) established by default. They are 10 and 20.

But the website is working now. With those records.

And it has webforwarding to them, but it didn't change anything previously, when I cleaned it.

Thank yoiu
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Jack

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I know that mantra. And I can hear the same from the othe other side - from my domain provider - they advise to contact host...