DNS settings

  • 1
  • Problem
  • Updated 6 years ago
  • In Progress
i am trying to change my domain to wix from yola, and I keep getting this error message after updating the dns settings
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Jessica Bey

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  • mad

Posted 7 years ago

  • 1
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Brianna

  • 2045 Posts
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Hi Jessica,

Sorry to hear you are receiving an error message when trying to change your DNS settings. We were experiencing DNS issues which were resolved this morning. Please try clearing your cache. This link has more information: Clear your browser's cache.

If that does not help, please share the exact error message you are receiving and your domain name so we can investigate further. Thanks!
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Jessica Bey

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my domain is xcitephotography.com and the error message is still there. it says Uh-oh. Something has gone wrong. We're going to close advanced settings quickly. Please give us a moment and then try again. Thanks
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Sanja, Official Rep

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Hello Jessica,

I have asked the DNS Team to take a look at this. Thanks for your continued patience.
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Jackie

  • 640 Posts
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Hello Jessica,

Apologies for the delay in coming back to you. I have checked your DNS settings and they appear to be pointed correctly.

Could you let me know if you are still experiencing this problem?

Thanks,
Jackie