Does anyone know the correct IP address for wix.com. I have been given 4 different addresses so far...

  • 1
  • Problem
  • Updated 4 years ago
  • Acknowledged
Does anyone know the correct IP address for wix.com. I have been given 4 different addresses so far...2 from wix and 2 from Yola and non of them are working? I have followed Yola's instructions and I get 2 error messages coming up all the time? I am waiting 48 hours for a reply from support and nothing??? I think I have been abandoned so desperately need help...fast...anybody? Thank you
Photo of loumcphie

loumcphie

  • 21 Posts
  • 1 Reply Like

Posted 4 years ago

  • 1
Photo of Best Casinos Mobile

Best Casinos Mobile

  • 5 Posts
  • 0 Reply Likes
Here is my advice. Stay with Yola and do not move ahead with Wix. Wix is Very slow at loading and it affects your on site SEO. Yola is quick and the support is great. Maybe the Forum support is a bit slow, But contact them directly and you will be helped rite away.
Photo of loumcphie

loumcphie

  • 21 Posts
  • 1 Reply Like
I have 3 sites with Yola and I do not change registra for this particular site. I just want to point my domain to wix...how hard is this??? I have been hours on this infact days and its all messed up and nobody is helping! All I want to know is the proper procedure and be done with this.
Photo of loumcphie

loumcphie

  • 21 Posts
  • 1 Reply Like
This is the first time I am on forum support because yola support are not answering???
Photo of Gop

Gop

  • 7473 Posts
  • 2115 Reply Likes
Hello Lou,

Wix recommend Connecting Your Domain Using Name Servers. They do not recommend using A records to point your domain as you are doing (although they offer this method)

Their two Name Servers and associated IP addresses are:
NS1.WIX.COM (IP address 216.139.213.90) 
NS2.WIX.COM (IP address 95.211.144.195). 

There are 2 procedures to follow
  1. The Yola procedure for Changing the name servers.
  2. The Wix procedure for configuring the domain after changing the Name Servers: Connecting Your Domain with Name Servers (DNS)

The first thing to do is to removed the DNS settings that you have added as shown above in your screen capture. Then setup the Name Servers. When this is established then you can setup your mail servers etc. If you can't remove these then you will need Yola CS to remove them for you. They don't offer 24/7 service for all this and it is still the we in the US so I guess they will be available within a few hours to help you with this.

(Edited)
Photo of Stefan

Stefan, Official Rep

  • 4448 Posts
  • 190 Reply Likes
Hello loumcphie

I'm sorry if our e-mail Support hasn't come back to you yet. I wanted to search for your e-mail, but I couldn'f find any records for the e-mail address you use for this forum. I can't read the domain name in your screenshot, either. Could you please provide your domain name or your login e-mail address (or the e-mail address you used to contact our Support)? This would help me investigate. Thanks.
Photo of loumcphie

loumcphie

  • 21 Posts
  • 1 Reply Like
It's okay Sephan thank you it's been sorted this afternoon. Have a good day!