Facebook publishing not working

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  • Problem
  • Updated 6 years ago
  • (Edited)
My yola tab on facebook does not work. My banner did not change. The other tabs I had also stopped working when I published to facebook through the yola site. If it does not work how do I remove it so my other tabs will work again
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Elizabeth Coggin

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  • frustrated

Posted 6 years ago

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Philip Taylor

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I'm interested to hear the response here - I've always been able to publish to Facebook when I publish changes, but this morning I was not able to, and the message was "Upgrade Required".
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Stefan, Official Rep

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Hello Elizabeth and Philip,

can you both please provide the direct URL to your Facebook page and your domain names on this thread for me to check?

Philip, Facebook Publishing is available with Yola Silver and Yola Gold, so you shouldn't get a message saying "Upgrade required". Updates to your website are automatically published to your Facebook page, so can you explain to me again what you were doing when you got that message?
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Dee

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The face book link is not working after I update and publish my site. getting a error message that a error has occured try back later.

This reply was created from a merged topic originally titled
face book link is not working after publishing site.
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Stefan, Official Rep

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Hello everyone

I have tested the Facebook Publishing functionality in my own Yola account, and for me it worked fine. For your reference, I have added a page named "Test" to my website bellingo.com.

The updated Facebook Page can be viewed here: Bellingo on Facebook.

Please let me know
  1. your domain names,

  2. the updates you have done and which are not visible on your Facebook page, and

  3. the URL of your Facebook page.

This will enable me to look into it.

Please note: When you update your Yola website, you won't need to click on the Facebook Publishing link again. All you need to do is to publish your website to the web, and it will automatically update on your Facebook Page after a couple of minutes at latest. Please also try to clear cache and cookies of your browser in order to see the changes.
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Philip Taylor

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Sorry, I think I've muddied the waters a little here... I don't have silver or gold version, so auto update is not available for me, I don't think. What I referred to was the manual publish to Facebook that I've always had when I publish my site.

I'll bail out and let you help Elizabeth., and maybe query this later.
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Stefan, Official Rep

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Hi Philip

I see, so you are referring to the feature to post website updates to Facebook? This update message will not show up in your Facebook timeline, but only in your friends' activity feeds.