Does free coupon use set order status to Queued? Why? Yola Store

  • 1
  • Question
  • Updated 5 years ago
  • Answered
We gave free coupon code to a few customers. When they used the coupons, their orders were not fulfilled (for ebook or Skype lessons, which require no fulfillment). Instead they were stuck as 'queued'. I had to go in and manually change status to Completed. Why? This did not happen in the past. New this month.
Photo of Learn Ga Now

Learn Ga Now

  • 1 Post
  • 0 Reply Likes
  • frustrated

Posted 5 years ago

  • 1
Photo of Laura Thomas

Laura Thomas, Social Media Coordinator

  • 4536 Posts
  • 211 Reply Likes
Hi Learn Ga Now,

Free orders are set to "queued" by default but you can change it. Here's how!