Does Yola Silver give you free domain names or do we still have to pay?

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  • Question
  • Updated 7 years ago
  • Answered
I thought having upgraded to yola silver I would receive free domain names, but when I try to use it, it asks me for payment. Please can you assist.
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MischalaJ

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Posted 7 years ago

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Brianna

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Hello,

With a Yola Silver upgrade, you do receive a domain credit that can be used to redeem a custom .com, .net, .biz or .org domain. If you are not seeing this on your account, we'd love to look into it further with you.

Is your site currently published to a subdomain? If so, please share it with us. (This will help us to locate your account)

If your site is not published, please email support@yola.com as we would prefer to keep your private information, such as your email, off of our public forum.

We look forward to clearing this up with you!
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vge203

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I tried to register my domain name for the last 5 days. I get this every time "There was a problem with your form.
Sorry, the total for the basket is non-zero, so you cannot exchange a credit for this"

I thought it was free. It is wanting to charge me 12.00 for the year on top of paying for the Silver Edition.
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Nazlie

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Hi vge203

We would like to check why your domain registration is giving errors. What is the domain you would like to register? Please also post your Basket ID so we can check why it is failing.

Thank you
Nazlie