Domain cannot be renewed - help!

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  • Problem
  • Updated 7 years ago
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i received an email asking me to renew my domain registration. However when i log in the domain is not shown, so i cannot renew it. please help
Photo of Andrew


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  • confused

Posted 7 years ago

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Photo of Emmy


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Hello Andrew,
Do you possibly have more than one Yola account and the domain is located in another account? I don't want to discuss your private details here in the forum, such as login email address, so if you would like to email and tell us your domain name we can do some investigation.

Kind Regards,