Domain DNS Problem!! Please Help

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  • Updated 8 years ago
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I cant change my Domain Ip address with the new one 184.72.229.176. Here the error (there was an error: record A with name www could not be edited)
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Aj Pena

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  • Sad my settings wont change

Posted 8 years ago

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Aj Pena

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Can anybody help??
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Nathan, Champion

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Hi Aj Pena,

First, what browser are you using? And, try clearing the cache and cookies on your browser to see if that helps. i don't know why it wont edit though. Have you tried switching to another browser? Also, you are supposed to have 2 records, one without 'www' and one with 'www' Did you try refreshing the page too?

I hope we can find a solution to this problem!
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Aj Pena

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Im using FireFox and i can clear all cache from the date i started using firefox. And yes i know i deleted 1 record by accident but it wont let me add it back.
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Aj Pena

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Nope i tried Internet Explorer and nothing and i also cleared my Cache and nothing still wont let me edit.
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Nathan, Champion

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Thats very strange. Please email support@yola.com for this issue.

I hope you get this issue fixed!

P.S: If you get it fixed, please post it here on this topic, thanks!

Nathan
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Aj Pena

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I have emailed them and told me about the DDoS attack so yea.
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Nathan, Champion

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They told you about the DoS attack? Or you told them?
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Aj Pena

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They told me about it but that didnt really help.
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Nathan, Champion

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They help really good, you have to explain about the problem. Did you just say "There is a problem because DoS" or what?
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Nathan, Champion

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They are the best support ever! My rating for them would be on a scale which 1 is the worst and 10 is the best:

Rating:

1 2 3 4 5 6 7 8 9 10
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Aj Pena

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heres what i said.:Hello my domain is sfcmodderz.com and when i try to access my site it says the server is down. I checked my Domain dns server setting and im missing 1 record. I have the record A with www pointing to 208.75.208.172. But im missing the second record . Ive tried to edit them and add a new one but heres the error i receive:
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Nathan, Champion

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Did you put the error in the email? Try posting another topic as a problem so it will have a red highlight in the Management View and they may see it better.
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Aj Pena

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there was an error: record A with name could not be edited
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Aj Pena

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Ok thanks and yes i put in the email
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Nathan, Champion

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Your welcome, if you ever need any more help, post another topic and I am usually the first one to reply on new posts (Unless someone gets there before me!) If you noticed, I am a Yola Champion. That is why I am trying to help as much people as I can because if you visit my profile, it will say "Champion of Yola" and there is a little questions mark (?) next to that and it will explain what a champion is.
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Sanja, Official Rep

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Hello Aj Pena

Did someone from support get in touch with you? If not, please let me know and we will help you get this straightened out.
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Aj Pena

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Um no. I want to get this straightened out by tonite. Hoepfuly
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Marije, Official Rep

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Hi Aj,

I've fixed the settings for you and it may take a few hours to take effect. Please come back to us if your site is not up within 24 hours.
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Aj Pena

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I cant change my Domain Ip address with the new one 184.72.229.176. Here the error (there was an error: record A with name www could not be edited)

This reply was created from a merged topic originally titled
Domain DNS Problem!! Please Help.
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Aj Pena

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Thank you very much Marije.
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Aj Pena

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Um hey Marije i actually redirected the namerservers to ZoneEdit and i changed the Ip address there and im gonna keep it that way.
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Nathan, Champion

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Hi, when I tried getting ZoneEdit to work for me it did not. How did you get ZoneEdit to work? I am going to use that for my .TK domain website.
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Aj Pena

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Ok well first i can fix it for you as im into Networking Solutions and Web Design