If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
Your site is not unpublished, but your Yola Silver subscription has expired which is why your are unable to see your sites online.
There are renewal reminders throughout your account notifying that your subscription has expired. If you would like to renew it, you can follow the links in the yellow notifications or follow these steps:
- Login to your Yola account.
- Click "Account" on the left-hand menu.
- Click the "Upgrade" link.
- Follow the steps to make your payment and renew your subscription.