Domain help please

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  • Question
  • Updated 7 years ago
  • Answered
Hi, Forgot to pay the domain for my site and obviously site aint loading now, anyway I can pay it now?

regards

Patrick
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Patrick

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  • confident

Posted 7 years ago

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Brianna

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Hello Patrick,

Thank you for your email. You can definitely renew your domain purchased through Yola as long as it is within 30 days of expiring.

Please log into your account and click on the "Domains" link on the left-hand side. Your domains will be listed at the top of the page, click on the "Renew" button to renew your domain.

Currently you have the option to renew your domain for a number of years and in various available currencies. These prices were chosen based on a number of different factors and you will be able to use the currency of your choice upon checkout.

Please let us know if you struggle with this.

Kind Regards,
Brianna
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Nathan, Champion

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Brianna, what will happen if we don't renew our domain name after 30 days of expiration? Will we have to re-register it, if it doesn't get registered by someone else before we get to it?

Thanks,
Nathan
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Brianna

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Hi Nathan,

If a domain is not renewed within a month of expiration, It will go through a deletion process at the registrar, and then will be offered back up for purchase once it is available. Regardless of where you register your domain, the domain registrar only has a 30 day window in which to retrieve lapsed domains.

This is to protect users who let their domains lapse in error while still keeping the process moving forward to prepare domains for sale again.

The only option you would have at this stage is to wait for the domain to be released and then repurchase it.

Please let me know if you need further clarification.

Kind Regards,
Brianna
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Nathan, Champion

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Ok, thanks Brianna. :)
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Patrick

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Ok Thank did it but... Sites are not showing logged in and out unpublished and re published

sites are

www.nellasbullsmalta.com
www.ocaseysbulldogs.com

Any clue what I can do please?

regards

Patrick
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Patrick

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Any help please?
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Nazlie

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Hi Patrick

I have checked both your sites and it looks like they are now published - see the screen shot of ocaseysbulldogs below.



If you are not able to see it, you may need to refresh or reload your browser.

Please let me know if you are still unable to view it.

Thank you
Nazlie
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Patrick

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I checked refreshed refreshed refreshed, deleted browsing history and cookies nd stioll getting this

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Patrick

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any clue why?

regards

Patrick
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Emmy

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Hi Patrick,
I am also able to pull up both of your sites just as Nazlie was able to. I feel there must be some sort of caching going on on your side. I would suggest that you try from another computer and see if you are able to see the sites like we are able to. If you are able to, that would indeed mean there is some caching going on and you should just give it a day to remedy as I feel it will.

Let us know how this goes.

Kind Regards,
Emmy