Domain is Pointed but Yola Says Otherwise!

  • 1
  • Problem
  • Updated 6 years ago
  • Solved
I have pointed my domain to Yola, you can go and see, it is dev.comprehendinc.org, but Yola is not accepting it saying it's not pointed. Please Help! URGENT!!
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Nathan Henderson

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  • frustrated

Posted 6 years ago

  • 1
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Gop

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Hello Nathan,

There is only the one DNS record setup. This is for the non-www version. You need to setup the www version as well.
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Nathan Henderson

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Im trying to point it to a subdomain. I am using godaddy, what records do I need to create?
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Gop

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Nathan Henderson

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It dosent give any information for subdomains...
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Gop

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Set up your 2A records as dev.comprehendinc.org 184.72.229.176 and www.dev.comprehendinc.org 184.72.229.176
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Nathan Henderson

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Did that just now, we will see if this will work. Takes 1 Hour usually. Up to 48...
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Nathan Henderson

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I added a CNAME with the host 'dev' and it points to '@'. The A Record host is '@' and it points to '184.72.229.176'.



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Gop

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Look as if they're through already Nathan. Good work. Hopeflly you can use the sub.

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Stefan, Official Rep

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Hello Nathan

I'm afraid that you cannot set up pointing to a custom subdomain on your own, but our engineers can do it for you. Please log into your Yola account, then go to our Support Contact Form, and send your request to our Support via e-mail. Thank you.
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Gop

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Then it's really mysterious because it's already working and online!

http://dev.comprehendinc.org

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Nathan Henderson

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Thank you very much Gop, It worked! Now I can do this in the future with no problem!