Domain Issue - Please help!

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  • Updated 5 years ago
I registered with Yola awhile ago and have my site published to a domain bought through godaddy; on the godaddy side, I need to point it to my yola site... however whenever I publish through yola it says "published to mygodaddyurl.com" but when i click to view it shows a standard godaddy site (saying this URL is "parked") So I cannot view my live yola site and cannot find the url to point my domain to. I dont have a paid package, but my domain was already linked on my yola account from a long time ago, before it was necessary to have a package. Please advise.
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Heart of Morocco

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Posted 5 years ago

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Photo of Stefan

Stefan, Official Rep

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Hello Heart of Morocco

You should be able to point your domain from GoDaddy to us, and I'm able to replicate that it currently doesn't. This is because the A records of your domain are not pointing to Yola'a IP address, which is 184.72.229.176.

Please log into your GoDaddy account and check your domain settings. For more information about pointing your GoDaddy domain to Yola, please see our tutorial Configuring your GoDaddy domain.

Please note that it can take up to 48 hours for domain pointing to become effective after the set up has been finished. Let me know if it then still doesn't point to your website, and we'll investigate further.