domain name

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  • Question
  • Updated 5 years ago
I just purchased the gold package, and I don't have custom domain ?? Its telling me I have to purchase one for 11.95. Included in the gold package feature is the custom domain name. Please help me figure this out.
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Moet Edwards

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  • Frustrated and confused

Posted 5 years ago

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Photo of Gop


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The Gold package is a hosting package which doesn't include the domain. You need to purchase the domain separately.
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Stefan, Official Rep

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Hello Moet Edwards

In order to assist you further, I'd like to have a look at your Yola account. Have you published any website in your account to another domain or a yolasite subdomain? If so, please provide it here for me to find you Yola account.

Another question: May I ask you from where you upgraded to Yola Gold? Was it from our Pricing Page, or from your My Yola, or from your Sitebuilder?

Thank you for working through this with me.