domain name and dns error ???

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  • Updated 9 years ago
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I have built a site with yola and i all ready have a domain name.I have spoken to the company who where hosting it and have got them to redirect the dns to yola with both a @ prefix and a www prefix 1 week ago and when i try to view my site by typing the domain name in to my browser i get a dns error oops this link appears to be broken yola says my domain name is pointing there and that my site has been published to but still no joy any ideas ?.
regards chris
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  • confused

Posted 9 years ago

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Marije, Official Rep

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Hi Chris,

I'm sorry it's not working for you - it is frustrating, I know.

You have one A Record setup for but not for which is why you're experiencing problems.

The domain registrar's seem to have different systems which it is difficult for us to advise you - we're not familiar with your domain registrar's interface. At this point, I can only suggest that you give them a call with the above information.