If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I just got an email about my automatic renewal didn't work, because payment authorization failed. I clicked "renew your domain name now" and I can't see how I'm supposed to that through that page. Help would be much appreciated.
First you will need to check your payment methods and update them. When clicking on "renew your domain name now", you should be prompted through the steps. What happens on your end when you click that link?
Please don't forget to post your URL, so that I can locate your Yola account in our system. Thanks.