Domain Name Mishap

  • 1
  • Question
  • Updated 8 years ago
  • Answered
I JUST bought my silver package and my domain name, HOWEVER I somehow wrote 2 of the letters in my domain name backwards, and I need to change it as both sites are available and its only a few minutes old. Can someone PLEASE help!
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Girl friday

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  • frustrated

Posted 8 years ago

  • 1
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Monique, VP of Customer Support

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Hi Girl Friday

Sorry to hear that! Please email support@yola.com and we will see what we can do for you.
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Girl friday

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I have I just wanted to try and find as many ways to contact customer service asap as I really just am so upset with myself! I couldn't find a contact number anywhere so I sent a mail to support@yola.com and then posted on here
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Girl friday

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is there any additional information I can include to help speed this along or make it easier to have it brought to someones' attention?
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jeremy, Employee

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Hello Girl Friday,

We have received your email and sent it to our payments department who will be dealing with it from here on.

They will be contacting you shortly with regards to your email.
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Jackie

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Hello Girl Friday,

I have responded to your support email. I trust everything is now in order, if you have any further questions on this topic please let us know!

Thanks,
Jackie
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Girl friday

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Thank you guys so much! I dreaded waking up tomorrow and telling my business partners what I did..that would of been complete humiliation. Its so nice to know you guys care are willing to work with us, and are here for us 24/7.