Domain name not registering, been over 72 hours

  • 1
  • Problem
  • Updated 5 years ago
  • Solved
Hello, about 3 days ago I purchased my domain name of www.kirupagames.net, I have waited quite some time for it to be registered and nothing has happened. When you load the site, it just brings up an error page. Is there a way I can fix this? I have contacted support aswell, but have gotten no response.
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Kirupa Games

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  • annoyed

Posted 5 years ago

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Gop

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Hello Zylon,

I can see that it is registered kirupugames. Can you describe the error page you mention?
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Kirupa Games

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On Chrome, I get an error message stating that Chrome could not find www.kirupagames.net, on Mozilla it says the server is not found and on IE it is just nonexistent.
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Gop

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Have you (re-)published your site to your domain or you can't even see it within your Domains in the sitebuilder?
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Kirupa Games

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Yes, i've been updating it even though the domain is out and have been publishing it aswell, so it has been re-published at least 3 times. But, I went into the advanced settings for it and there was nothing for DNS, then, I compared it to one of my operational domains and found that they had DNS's. I'm not sure if Yola adds the DNS's automatically since I registered the domain with them, I then tried to copy the DNS's that the working domain had to the non-working domain, and get and error message that they could not be edited.
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Stefan, Official Rep

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Hi Zylon

Normally when you buy a domain with us, we will automatically set it up for you. There seems to have been a technical glitch with your domain, I'm sorry. We've fixed it for you, and your website is online for me. Please clear your browser's cache and cookies, and retry.
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Kirupa Games

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Hello all,

Thank you for all of the help. It started working this morning and I believe it would not work due to the fact that I registered it during the weekend.
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Stefan, Official Rep

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The weekend shouldn't be an obstacle to get a domain working. It seems that it was an exceptional technical glitch in your case which won't happen in general. I'm very happy to hear that it's working on your end now!