Domain name wont work?

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  • Question
  • Updated 9 years ago
  • Answered
Why wont my domain name work? i Purchased a domain name for one year cheaper-than-cheap.com but it wont let me go in or anythign??
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Shane

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  • frustrated

Posted 9 years ago

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Emmy

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Hello Shane,

I'm sorry, did you try to purchase this domain from Yola or from another entity? I am not seeing that this is currently a registered domain. Can you tell me a bit more about this and I can assist further.

Emmy
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Shane

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Hi Emmy.

When i clicked on upgrade to a proffesional domain name . this is what came up next Enter your desired domain name and click on search (tips on choosing a domain) . I then added cheaper-than-cheap as my name i wanted and said it was available. then clicked on use this addressand clicked on to have it for 1 Year. I paid using paypal. I even got the reciept of my payment of one year. But still can use it? Please help
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Emmy

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Hi Shane,
Thanks for that information; I'm sorry your domain is not published. Can you email support@yola.com and send your receipt. I will look into it and get it fixed up for you.

Thanks,
Emmy
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Shane

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I will do that rite away
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Emmy

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Thanks Shane! I have received your email and will email you back shortly.

Thanks,
Emmy