domain nameservers correct? website not viewable.

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Hi, I changed the name servers for a domain I purchased elsewhere yesterday and published my website as confirmed in my yola admin section - Your site has been published to:http://www.invite4lockerz.com although my website is still not viewable online, I understand it can take up to 48 hours to propagate but it usually never takes this long from experience with external services but usually in the mean time It would show a holding page rather than address not found, can you please take a look and advise me if done correctly?
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myinvite4lockerz

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  • loving yola!

Posted 9 years ago

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UK Duke, Champion

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Hi,

It shows a site on that URL for me (see below)

I presume you didnt actually change the name servers but you changed the ANAME records.

Lee.

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Marije, Official Rep

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Hi myinvite4lockerz,

I can see your site on this link: http://www.invite4lockerz.com/. Can you click on it and confirm that you are able to see it?

If you are searching for your site in a search engine, it will still need to be indexed. You can find lots of info on this link: http://www.yola.com/customer-support/....

I hope that helps! Please let us know if you need any other info.
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myinvite4lockerz

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I'm sure I need to change my dns settings also, currently their set to-

DNS1.NAME-SERVICES.COM 69.25.142.42
DNS2.NAME-SERVICES.COM 216.52.184.248
DNS3.NAME-SERVICES.COM 63.251.92.200
DNS4.NAME-SERVICES.COM 69.64.145.225
DNS5.NAME-SERVICES.COM 70.42.37.7

but I changed the i.p address as shown in my admin section when publishing to: 208.75.208.172

When publishing a website in the past with external services I usually just change the dns1 and dns2 and their i.p addresses, why does the yola system only provide 1 i.p address to change?

Thank you.
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myinvite4lockerz

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Hi, unfortunately not, clicked the provided link but nothing but the error message as attached appears, have refreshed my cache and tried multiple browsers with the same problem, are the permissions set incorrectly or something? I'm in the uk and I believe your in america - would that have anything to do with it?
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Marije, Official Rep

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It may need some more time to propagate through the internet - can you leave it for a while to wait and see?
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myinvite4lockerz

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Hi, I have since spoken to my domain manager for www.invite4lockerz.com and they say that only the record of i.p address of my domain has been changed as per instructions of publishing my website in yola, the i.p was changed to 208.75.208.172 but now I require the name servers please including i.p's, this on it's own is not adequate to get my website viewable properly online, Thanks. our full conversation is below:

George: How may I assist you today ?

myinvite4lockerz : Hi, I have created a website with yola.com and the domain was purchased through you, i transferred yesterday but it's not viewable for me but others in america can see it? can you see http://www.invite4lockerz.com ?

George: One moment please let me check

myinvite4lockerz : I have refreshed my cache and tried multiple browsers also

George: Can you please let me know name servers you want to set for your domain invite4lockerz.com

myinvite4lockerz : hi it's a bit strange with yola.com i usually change the dns1/2 and i.p addresses but they purely provided 1 i.p which i believe to be: 208.75.208.172 which i contacted another representative on eukhost yesterday to change I'm not sure what the real server details are

myinvite4lockerz : do i purely require dns1/ 2 and their i.p addresses?

George: As per chat history it seems to be that only A record to IP address for your domain invite4lockerz.com is changed

myinvite4lockerz : yes that sounds correct but this is all they provided, what exactly should i go back to them an say i require? just to keep you in the loop this is the conversation with them so far - http://forum.yola.com/yola/topics/dom...

George: myinvite4lockerz in that case I would like to recommend you please contact server owner 208.75.208.172 and ask them to provide you name servers

myinvite4lockerz : thank you for clarifying, bye.
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Marije, Official Rep

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Thanks for that info - if you have a domain that you have purchased elsewhere Yola does not provide you name servers as we are not the managers of your domain, we simply host your site. We only provide you with an IP address. Your registrar needs to provide you with name servers.
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UK Duke, Champion

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myinvite4lockerz,

Normally you will be able to use the domain name servers that you got from your domain registar.

If not - then you can use a 3rd party service like http://www.zoneedit.com/

What i would do is go back to the domain registar support and say - 'the site is working fine'... 'can i not just use your name servers?'

If they dont allow this go to the link i left above.

Lee.
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myinvite4lockerz

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O.k I have been onto my domain manager and he advised me that the dns settings are working although I still can't see the website myself, I had to use www.megaproxy.com to view my website although it is still not showing properly (doesn't show the template, purely the html) and all the internal pages have an error message when using megaproxy.

When viewing the website www.invite4lockerz.com from your end do all the internal pages work fine?

Connecting a domain bought outside of yola to the your hosting is proving far more difficult than any other service I have ever used, I wish I purchased the domain with yola now but I had bought it prior to discovering yola.

As my domain manager has proved the dns settings they have used are working, I'm now going to wait 24 hrs to see if the website propagates so I can view online properly.

Any advice anyone can offer will be greatly appreciated as I feel nothing will change over the next 24 hrs, never seen a website propagate so slowly, usually only takes minutes although most say up to 48 hrs - I have have uploaded and created dozens of websites and never met a problem like this.

Thanks
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Ruth

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Hi,

All of the internal pages in your site work correctly for me. Let's wait and see what happens. I'm in South Africa and I can view your site fine.
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Woolyback

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Hi
Worked fine for me, I'm in the UK.