Domain Pointing??

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  • Problem
  • Updated 5 years ago
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I had difficulty pointing my .UK domain (purchased Sept. 2012) from Names.co.uk to my Yola website as per instructions. Do I need to subscribe to a Yola bronze package to point my domain to my Yola website? Namesco asked for the Register Nominet is this the IP address 184.72.229.176? I have tried this without success. Thanks Jackie
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Jackie

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  • confused

Posted 5 years ago

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Stefan, Official Rep

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Hello Jackie

When I check your Yola account, I can see that you signed up for Yola through our GBBO (Getting British Business Online) programme.

I can also see that you haven't claimed your .co.uk domain which is free for the first year, and along with this you can choose our hosting package Yola Bronze for free for one year. You need Yola Bronze, Yola Silver, or Yola Gold to be able to use your free domain, or to use domain pointing for your Yola website.

To claim your free domain, please open your website in the Yola Sitebuilder and click on the "Publish to the Web" button in the top right corner. Make your choices and complete the checkout process.

If you now have two domains, you can point your external domain to your Yola website and publish your site to your domain from Yola at the same time, or use the two domains to publish to two different websites of your Yola account.

If you need any assitance with either of these processes, please let me know.
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Jackie

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Thanks Stefan
You have been a great help...again!
I will take your advice and point my external domain to my Yola website at the same time as I publish my new domain from Yola.
Jackie
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Jackie

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I have pointed my domain www.daisyandrose.co.uk from Names.co.uk and the domain gives me a message from Yola that this has been successful. However, when I followed the instructions to publish from my Yola site (daisy-rose.co.uk), there was no sign of the daisyandrose domain. I tried to add this to my domain setting but it says that daisyandrose.co.uk is not pointed to Yola. What am I doing wrong?
Thanks Jackie
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Stefan, Official Rep

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Hi Jackie

Even if it is shown as pointing to Yola already, it can take up to 48 hours for the settings to fully propagate on the internet.

Please let me know if you're still having problems in 48 hours.
Make sure to clear your cache and cookies before retrying to add your domain in your My Yola.