If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
im a complete newbie ive started to make a site. im on bronze at the mo but ill upgrade to silver soon. after the year membership what happens if i cancel the membership do i loose ownership of my domain and do i have to pay for leaving?
You will have the opportunity to renew your Yola Silver membership before it expires. However, if you feel that Yola Silver is not for you, you do not need to renew it. There is no cancellation fee for non-renewal.
If you do not renew, your account will return to Yola Bronze. How will this affect your account?
If you use a Premium style on any of your sites, you will not be able to keep these styles. You will need to choose a Free style template.
If you create more than 5 sites on Yola Silver, you will not be able to republish any sites. You will need to unpublish some of your sites so that you have 5 sites you can publish.
You will see the Yola link appear at the bottom of your sites again.
You will no longer have access to Premium Support.
Please note that you will be able to keep your domain as you can renew it separately.
I hope this answers your questions. Let us know if you have more questions or if anything is unclear.