Domain redirect question

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  • Updated 7 years ago
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Hello,

I am trying to redirect my domain and I know that it takes awhile but is that on the Yola end? They URL shows that it is pointing to Yola (and has been for 2 days) yet I still get the "your domain is not pointed at Yola".

It is all correct at the Webnames.ca end, pointing to: 184.72.229.176

It is for www.phaselinegreentactical.ca

Thanks! I really need this up and running!
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Virginia Gaffney

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Posted 7 years ago

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KanThaiDecor

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You did republish your site?
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Virginia Gaffney

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Yes, 4 times now.
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Gop

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Hi Virginia,

Just had a look at your DNS settings for the non.www version and they are wrong;

A phaselinegreentactical.ca 65.39.140.92 6 hrs
A phaselinegreentactical.ca 64.85.60.137 6 hrs
A phaselinegreentactical.ca 64.34.130.218 6 hrs

There is no A record for the www

These need to be addressed and fixed.
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Virginia Gaffney

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Thank you! I'm not sure how to do that so I will ask webnames.ca. They only had one place to put a redirect address and every time I look it is http://184.72.229.176/

So I'm guessing they can tell me about the www as I don't seem to have a place to redirect it too?
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Gop

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Hi Virginia,

To point your domain to Yola you need to setup 2 A records. One for the www and one for the non-www. Both need to be pointed at Yola's IP address. (Don't use the http:// prefix.)

I don't know webnames system but there is some variability in the prefices they use. some registrars use the full www and full non-www some use shortcuts like @ and simply www. Webnames should be able to help you with this.

Yola have an instruction for people having difficulty pointing their domain to Yola.

You will need to remove the other A records as these will cause confusion with the system.
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Sanja, Official Rep

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Thanks Gop for your assistance on this!
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Virginia Gaffney

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Thank you again for your help! I'm still waiting for a reply from Webnames but I think I see where I am to change it, number the name servers but it won't allow me to enter the IP without knowing the name server name so I'll just have to wait for them. The offiical redirect is set correctly, it's those three servers that are attached to the IPs you listed about that I can't figure out.

Thanks again! Loving Yola!
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Gop

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Please don't change your nameservers. Yola don't use name servers and it can cause havoc.

Wait for the Webnames people to give you their requirements for setting up A records,
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Virginia Gaffney

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Hi Gop,

Can you help me again with a check? I chatted with Webnames and bought the advanced DNS...I created the 2 A records, one with and one without www., when I go with www.phaselinegreentactical.ca it says it is pointing to Yola yet still it won't work. Help again please?
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Gop

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It is still showing the old records Virginia.

Have a look at your DNS management and take a screen shot. Then post it to here.

I can then see the settings specifically. It will get there I am sure.
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Virginia Gaffney

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Here it is.... maybe not enough time has passed yet?

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Gop

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See how it goes over 48 hours.

I am not sure about your URL Forwarding? Generally set to display your site on many URL's
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Gop

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Good news Virginia,

Seems as if your domain is now pointing to Yola's servers. Try to publish your site and hopefully this will be the beginning of your new presence.

Please check that your mail is still working as well.
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Virginia Gaffney

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Hi Gop....nope, it still won't work.....says "not pointing at Yola".
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jeremy, Employee

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Hi Virginia and Gop,

The domain still seems not be pointed to Yola.

I see the following:

phaselinegreentactical.ca. 21596 IN A 64.34.130.218
phaselinegreentactical.ca. 21596 IN A 64.85.60.137
phaselinegreentactical.ca. 21596 IN A 65.39.140.92

It is possible it is taking a bit longer to propagate so possibly give it a bit longer for the changes to take hold.

If after a few hours it still isn't showing, I would suggest you try changing your A records again or contacting your domain hosts to see if they can do it for you.
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Gop

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