domain registration renewal

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  • Updated 7 years ago
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Hello, I have registered a Website "" with you. Now I am receiving a letter from Domain renewal group telling me that I "must renew my domain in order to retain exclusive rights to it on the Web.... Failure to renew your name by the expiration date may result in loss of your online identity,...."
Is that information correct? Were you going to inform me of that fact? What are the conditions for renewing with Yola?
Thanks in advance for your information.
Kind regards
Photo of radiant


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Posted 7 years ago

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Photo of Brianna


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Hello radiant,

I have taken a peek at your account and see that you purchased the domain on January 9, 2011. This being said, your domain is set to expire in January of 2012. If this email does not say Yola on it, it is Spam, however, we do send out reminder emails a few months before expiry.

The reminder email you receive from us, if the one you are mentioning is not from Yola, will contain steps for renewing your domain. You are welcome to view them here as well: Renew the domain you purchased from Yola.

Should you have any further questions, please let us know.