If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
I just got a renewal notice from the place where I originally purchased my domain. I believe I have transferred it to Yola - am I supposed to pay the renewal fee to Active-domain.com? I don't want my service to be interrupted but I don't know how to check if I transferred it to Yola or not.
Both domains are registered with ACTIVE REGISTRAR, INC. and only pointing to Yola. You would need to renew your domain with them in order to keep them working.
If you'd like manage them through Yola, you can transfer the domains to us. That way, you'll be able to renew and manage your site through Yola only. More information on transferring your domain on this link: http://www.yola.com/tutorials/article....