Domain renewal

  • 1
  • Problem
  • Updated 7 years ago
  • Acknowledged
Hello, I have noticed that my domain (pasqualevaira.com) is about to expire but I had renewed it for 2 years last time (up to 2012), can someone look into it. Thanks, Pasquale
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pasqualevaira

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Posted 7 years ago

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Brianna

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Hello Pasquale,

Thanks for bringing this to our attention. I have taken a peek at your account and can assure you that you did purchase your domain for the length of two years, and it will not expire until 10-20-2012.

I do see the notification you are seeing in your MyYola, however, and will ask our Payments team to verify your payment. Please allow 48 hours for them to review your case and get back to you.
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Stacey, Employee

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Hi Pasquale,

As per your conversation with Brianna, I was able to see that due to a technical glitch your domain expiration was reflecting incorrectly. I have adjusted your account to show that your domain will not expire until February 27, 2012.

If you have any further questions, please let us know and we will gladly assist you.

Kind Regards,
Stacey
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pasqualevaira

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Thanks a lot
you are very helpful