If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
To comment on that we would have to see the actual email. It could be from us or it could be spam from a company unrelated to Yola trying to get you to move your domain over to them. Please forward the email to email@example.com and we will let you know if it is authentic or not.