domain renewal pop up

  • 1
  • Question
  • Updated 5 years ago
  • Answered
is my domain renewing automatically. I see pop up telling me there is a problem with domain renewal but I am suspicious of it. its due for renewal thurs 6th feb.
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shay

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Posted 5 years ago

  • 1
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Michel

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Can't even make changes to my site tonight!! Won't open!
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Stefan, Official Rep

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Hello Michel

I'm sorry to hear that. I'm afraid I can't replicate the error you're reporting. I'm able to log into your Yola account and open your website in your Sitebuilder, using Firefox 26. Can you please try to clear cache and cookies of your browser? If that doesn't help, please let me know what browser and which browser version you're using.
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Stefan, Official Rep

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Hello shay

Are you referring to your domain lundypainting.com? This one will expire on 21 February 2014, and it's not set to auto-renewal. If you'd like to renew it, please do so manually from your My Yola dashboard. Click on "Domains" and then on the "renew" button. Once done, it will automatically be set to auto-renewal again.

If you have any questions, please let me know.