Domain Renewal So Soon

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  • Updated 8 years ago
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I am being asked to renew my Domain. It was only purchased in Nov 2010 which is less than 6 mths ago. When I paid I was under the impression it was for 2 yrs
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christine

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  • confused

Posted 8 years ago

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Emmy

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Hello Christine,
Good question! We sent and email out to our existing customers as an advance notice of the upcoming price increase, however we will not be charging you any additional fees now. If you'd like you do have the option to renew your domain now at the old price of $19.95 per year. You can renew for up to 5 years at the current price, and there is a further discount if you renew for more than 1 year.

If you have any further questions please let us know and we would be happy to assist.

Kind Regards,
Emmy
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christine

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This doesn't answer my question. Why would I want to renew now if I am still a long way off the end of my Domain?
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Emmy

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Hello Christine,
The reason for the email was to give people the opportunity to register their domain for a longer period of time at the current price before the price increase. It is definitely not something you are required to do and when it comes time to renew your domain in 1.5 years time, we will send you an email with information on how to do this.

Let me know if you have further questions.

Emmy