Domain Renewal Time

  • 1
  • Question
  • Updated 7 years ago
  • Answered
Hi. I have Yola Silver and got a Free dot net Domain from Yola, coming up to a year ago.

I have been getting notifications that the Domain soon expires and that I need to re-register it (for £43.90 for two years, etc).

Could someone please clarify - I thought the Domain was included each year within the Silver price or is it that only the initial set up and first year are free?

Thanks

Claire
Photo of Claire Parker

Claire Parker

  • 35 Posts
  • 5 Reply Likes

Posted 7 years ago

  • 1
Photo of Sanja

Sanja, Official Rep

  • 10698 Posts
  • 495 Reply Likes
Hello Claire

I apologize for the confusion. You are correct! When you renew Yola Silver, your domain will be included in the renewal process. However, we are currently overhauling our Yola Silver renewal mechanism. As a result, your domain needs to be renewed separately. When we have update our renewal process for Yola Silver, you will get free domain credit which can be applied to 1 year free domain renewal.

Please do let me know if further assistance is needed.
Photo of Claire Parker

Claire Parker

  • 35 Posts
  • 5 Reply Likes
OK Thank you Sanja