domain transfer and login problems

  • 1
  • Problem
  • Updated 6 years ago
  • Acknowledged
Yola is my website host but 1&1 are the administrators of the web address. I am sooo fed up with 1&1 charging me large amounts of money and locking me into accounts that I want to transfer the domain to you. I was told a few months ago by 1&1 that cancelling my account had to be done TODAY, not yesterday or tomorrow!!! but today 22 august 2012 or they will automatically lock me in for another year and there will be nothing I can do about it. I cant log into my yola account for some reason to try to sort this out. PLEASE help
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Posted 6 years ago

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Stefan, Official Rep

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Hello PammieC

I can't help you much with 1&1 and their policy, but can you give me a little more information what happens when you try to log into your Yola account? Are you getting an error message?

Please clear your browser's cache and retry to log in.

If you have forgotten your password, please follow our tutorial Reset your password.

If you need more assistance, please let us know.