If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
To transfer your domain you need to go through a process of authorisation and then it will be able to be transferred. The whole period of transferring can take upto 2 weeks and in that time it is not available. You can see the process: Transfer your domain to a new registrar
You have another option which is immediate and that is to point your domain to another host either by adding A records or by changing the Domain Name Servers and this depends on the requirements of the other host.