Domain Transfer to my newYolasite brings up my old Dotster site? What Happened?

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  • Updated 6 years ago
I just finished building my website and started the transfer of my domain from Dotster.com to Yola when something went haywire! .Now when I type in the original yolasite subdomain I'm taken to the old Dotster site instead of my new yola site what happened and how can I fix it asap! People need to use my new site right now so please HELP! I don't want the old Dotster site, I need my new yolasite!
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John G

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Posted 6 years ago

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John G

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Update. I talked with Dotster folks and they don't know why their site is coming up when I type in my yolasite.com address, but they did point it back to yola. Hopefully I will be able to see my site in the morning when I type in either the yolasite subdomain name or the transfered name??? This is strange!
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Stefan, Official Rep

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Hello John

When you say "transfer", do you mean that you actually transferred your domain from Dotster.com to us, or are you still hosting your domain with them, but you're trying to point it to us?

Also, in order to check things for you on our side, I will need to know the yolasite domain name as well as your custom domain name in question. Thanks.
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John G

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Stefan,

It has been resolved and is working on my website now. The site in question was ngawana.org and yes I transferred the domain to yola.

Thank you for your reply
John