Domain transferring issues / Paypal issues

  • 1
  • Problem
  • Updated 6 years ago

I have built a website on Yolasite. ( using the premium styles )

I bought the domain name somewhere else.

I want to tranfer the domain name and attach it to the website on Yola ( not yet published ).

Yola keeps askingme to ADD domain name.
If I do , it shows that it is already taken ( by me ).

I want to use the domain name I already have.

2. Paying with Paypal ( the page never comes up when I click on Paypal to pay, my computer is ok, and I just paid someone else with paypal )5 minutes before.

HELP !!!!!
Photo of william


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  • frustrated

Posted 6 years ago

  • 1
Photo of Sanja

Sanja, Official Rep

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Hello William,

I'm sorry to hear that you're frustrated. I hope we can work this out. Please can you take a look at Publish to a domain you already own if you want to keep your domain at your current registrar and simply point your domain to your site at Yola. If you would like to transfer your domain to Yola so that we become your domain registrar, please see Transferring your domain to Yola.

If you still have trouble with this, please let us know your domain so that we can look up the domain settings and assist further.

As for your PayPal, in order for us to see what's going on, can you please share your page URL?