Domain trouble

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  • Question
  • Updated 8 years ago
Hello, a domain on a site of mine expires today on the 30th and I paid with paypal yesterday on the 29th, it still shows as expired. Any help please?

Site is www.elonaskennels.com

The site is loading still though

regards

Patrick
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Patrick

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  • confident

Posted 8 years ago

  • 1
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Monique, VP of Customer Support

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Hi Patrick

Sorry about this. I see the site is up but I don't see the transaction from yesterday on our system.

Please forward the receipt for your renewal to support@yola.com and I will ask our payments department to investigate.
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Patrick

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Emailed the reciept a few hours ago, any news please?

Patrick
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Brianna

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Hi Patrick,
We have referred your request to the Payments department. They will respond within 24 hours. We appreciate your patience.