Don't want domain..not working. Paypal 'donate' button not working?

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  • Updated 6 years ago
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Hi, I paid to have domain liverforlife.us...when we go that site, every other site shows..not mine? Then we paid to have paypal, and that button does not work? Please cancel my domain iverforlife.us, and refund the $29.95. We will stay with liverforlife.yolasite.com. How do I get the paypal button to work on our site? Help please, thank you,
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Liver For Life

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Posted 6 years ago

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Gop

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Hello Christina,

Once a domain is purchased there is no refund unfortunately. It needs to expire but you don't have to do anything with it.

The zone records are very strange and this I suspect is the reason it's not working. It would be easy to fix if you wish to.

I have just tried a PayPal Donate button on a site and it works. There are some conditions associated with the Donate button being that you must have a Premier or Business PayPal Account. They're easy to arrange and can be organised through the widget itself.

It's a fantastic domain name and certainly worth reconsidering from a awareness perspective. I'd take it slowly knowing that you have full access to the domain and there's no time pressure to get it configured and functioning.

if you would like support with the configuration of your site then Yola will be able to help you. Suggest that you send an email to support@yola.com. Include any problems that you have had to deal with and I think you will be using your domain within a day or two. Good Luck and Happy Thai New Year.
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Liver For Life

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Hi, Ok. I have a receipt for the domain payment. Can I forward it to this email?
Yes, we would like to accept 'donation' or be abe to have people purchase tickets to events. Is there another option then paypal?
Thank you for your help!
Christina
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Gop

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Thanks for getting back Christina,

Yes. I now see that Yola do offer the .us domains. They would have records of your transaction. Do you know why the domain records have been altered. Have you tried to add google email or similar?

For the PayPal business. The first question is do you have a PayPal Business or Premier account with them? You do need this for a donate button. This would be tied in with consumer security and identification of the receiver for potential audits.

Alternatives for tickets maybe available through an event ticket company. I would Google this specifically in the area where you are likely to be associated with the events. Maybe they have affiliation facilities and offer a so called API for online ticketing? You may also like to check out Google-Checkout to see if their system is appropriate for your use.
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Stefan, Official Rep

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Hello Christina

You asked us for help with your domain on this thread: http://forum.yola.com/yola/topics/hel...

I replied to you and gave you steps to achieve what you were looking for. Have you tried to follow those steps? Did you have any difficulty? If you let us know, we will be able to assist you further.

Please stick to the same thread for the same issue. This way it is easier to us to help you and keep track of your questions.