If you need support from Yola please contact us via firstname.lastname@example.org or make use of our live chat service! We are working on a new approach to community-based support and during this transition period we are not adding any new threads to this forum. Many thanks to everyone who has participated over the years and we look forward to unveiling a new peer-to-peer support system soon!
The Yola people will certainly help you with this. To validate your account and to give you privacy with your details, Yola request that you send these messages via their contact Form using your registration email so that the message doesn't bounce.
The link to their Contact form is in the footer of this page under Need help?
If you're on an annual subscription you may like to consider monthly payments until you are back on top? Hope it all works out for you.